Anyone making a booking with OM Aqua automatically accepts our internal rules.

General

. The building is non-smoking. Smoking is permitted on the covered terrace and by the pool. Please dispose of cigarette butts in the ashtrays provided.

. Pets are not allowed.

. Personal food and drink are not permitted.

. Children are the responsibility of adults and under-12s are not admitted.

. OM Aqua cannot be held responsible for accidents, personal injury or material damage, loss of property or misuse of the complex. Nor will OM Aqua be required to pay any compensation.

. If damage is caused to the space you have rented, you are liable to pay for the repair and, if the space has to be closed for this reason, compensation must be paid. If the damage is discovered after your departure, you will be informed immediately.

. People suffering from heart or other diseases and pregnant women enter the centre under their own responsibility.

. OM Aqua reserves the right not to accept certain visitors.

Well-being

. All users are asked to start their wellness session with a shower.

. All users are asked to start their wellness session with a shower. Swimming in underwear, leotards and other clothing is prohibited.

. It is forbidden to add or use products in the swimming pool, spa, sauna or steam room.

. After 10pm, the swimming pool and outdoor area will be kept quiet.

. It is forbidden to eat or drink in the swimming pool, spa, sauna or steam room.

. The equipment parameters must not be modified by the customer.

. Diving in the pool is prohibited.

. We ask you to arrive 5 minutes before your appointment time so that we can take you on a tour of the facilities. A late arrival will reduce the duration of the service accordingly. It is essential to respect the departure time for the smooth running of the centre and the respect of subsequent customers.

. Bathrobes, towels, slippers and products are provided free of charge but cannot be taken away.

Payment

All cancellations must be made by e-mail at least 48 hours before the date of the appointment. Once this period has elapsed, or in the event of a no-show, you will no longer be able to recover the sum paid.

Privacy policy :

Our website privacy policy governs how we collect, use, disclose and store your personal information. Protecting your privacy is very important to us and we are committed to the highest standards of confidentiality.

By using our website, you consent to our privacy policy. If you have any questions or concerns about your personal information, please do not hesitate to contact us.